FAQs

COVID-19 Update: Your safety and well-being is of utmost importance to us. Due to the Bay Area's Stay-at-Home Order, we have reduced our roasting schedule to once a month. Our roasting facility is open and considered an essential business at this time. We are following strict safety guidelines that have been put in place based on the recommendations of the local public health department. We will keep you posted if anything changes that affect your order.

Brewing: You can use any brew method with our coffees, although some flavors will be highlighted more with certain brew methods. We encourage you to try different methods, grind size and coffee-water ratios to find your perfect cup.

Packaging: Our 4 oz and 8 oz coffee bags are certified 100% Biodegradable & Home Compostable packaging, including the de-gassing valve. The label is made from 100% post-consumer waste material. The shipping box and materials are also recyclable. Please remove the label from the bag if you are home composting. All other materials can be recycled. Thanks for helping us reduce waste!

Roasting: We roast on a Probat 5 kilo cast iron drum roaster at CoRo Coffee Roastery in Berkeley. We roast in small batches of 6 lbs to 11 lbs so be assured your coffee is roasted with utmost care and attention. 

Shipping: We ship all over the United States with free shipping for orders over $35. We currently do not ship internationally, but hope to offer this soon. We use USPS or UPS for shipping depending on the destination. Carrier recommended delivery time is 2-5 business days from ship date*. You will receive an email notification when your order is shipped with the package tracking information.

*Please note, that shipping services are experiencing a 1-2 days delay due to the COVID-19 pandemic. We thank you in advance for your patience.

Sourcing: We purchase green beans from partners that ensure the quality of beans, fair/direct trade with growers, and sustainable business practices.

Storage: All coffees have a shelf life, and should ideally be used within one month of the roast date. Coffee will taste best when ground immediately before brewing. Grind only the amount of coffee you plan to brew and store the remainder in an airtight container, away from direct sunlight, heat, and sources of humidity. 

Wholesale: If you would like to sell our coffee in your café, restaurant or store, please contact us at hello@kavericoffee.com. We will get in touch to explore a new partnership.